It is the policy of the Warragul Linen Service that, in supplying linen to our customers we aim to meet their expectations and needs, in the areas of quality and service while meeting financial objectives.

We are totally committed to satisfying our stakeholders and we believe that quality can only be can only be built into our products and services by the actions of all those people who play a part in their creation and delivery.

We will constantly strive to improve our services, our people, our processes, and our relationship with customers and suppliers, to achieve profitable growth.

We will achieve and sustain these Quality Objectives by applying a quality management system AS/NZS ISO 9001:2000 throughout the Organization, which reflects the Warragul Linen Service philosophy.

This philosophy revolves around the following principles: